Negative experience. On Sunday, I had a gel manicure and pedicure (rubber + color). The manicure looked nice, but the next day the gel on two of my toenails completely lifted. This morning I went back to the salon to report it and ask them to fix it, as it's clearly a problem with the work done, not with use. The nails were fixed, but they made me pay again, saying it was their "policy." I find it unprofessional to charge for correcting a mistake that happened just one day after the service. It's a shame, because the aesthetic result is nice, but the customer service and the guarantee of the work leave much to be desired.

English: I was quite disappointed with the service during my recent visit. After being asked to wait for two appointments—one for myself and one for my daughter—the receptionist confirmed with the manicurist that she would be able to attend to both of us. However, after we waited for an hour, the manicurist changed his mind and only provided service to one of us. When the receptionist raised the issue, the manicurist explained that she hadn't been able to eat properly due to a busy schedule. While I understand that things can get hectic, there were four staff members in the room, which makes the situation even more frustrating. Unfortunately, the experience left me very disappointed with the treatment we received. English: I was quite disappointed with the service during my last visit. After we were asked to wait for two appointments—one for me and one for my daughter—the receptionist confirmed with the manicurist that she could see us both. However, after waiting an hour, the manicurist changed her mind and only attended to one of us. When the receptionist expressed her concern, the manicurist explained that she hadn't been able to eat properly due to the number of appointments that day. I understand that there can be busy times, but there were four employees in the salon, which made the situation even more frustrating. Unfortunately, the experience left me very disappointed with the service I received.

The staff was very nice, unfortunately my nails turned out terribly; by the third day, not a single one was left. 😅